Resume

University

Awards

  • UCSB Chancellor’s Scholar
  • EAST Initiative, Conference Representative
  • SBCEO ROP: Certificate in Video Production; Certificate in Web Design
  • Santa Ynez High School: NHS, CSF, Diploma with Honors, etc.
  • BSA: Eagle Scout
  • Guide Dogs for the Blind: Puppy Raiser Award

Limotta Internet Technologies

Limotta Internet Technologies is a company that provides IT services throughout Santa Barbara County to small- and medium-sized businesses who often do not have their own IT staff. More.

Field Technician, August–September 2007

Provided routine repair and maintenance and interacted with clients in person with professionalism and a smile.

  • Configuration: configured Cisco VoIP phones, setup SonicWall firewall devices
  • Delivery: delivered new computers to growing offices, helped Dell techs rack servers and UPS batteries in server rooms
  • Construction: ran CAT5 cable through attics and crawlspaces and punched down ethernet ports on office renovations, installed Alvarion WiMax antennas on two-story buildings via ladder

Customer Support Representative, August–September 2007

Provided time-sensitive assistance to clients as a member of the office-based Business Support Team, in situations where business capabilities were on the line.

  • Client-care: responded to incoming service tickets, provided support to clients via email and phone-calls, gave guided walk-throughs of software and operating system issues, used Citrix GoToAssist to provide express solutions
  • Administrative: filed RMAs and other processes on behalf of clients

Hiking Registry, 2003

An online form and database for hiking registrations, designed to provide Search and Rescue teams with details of planned trips.

  • Produced concept, design, and prototypes of the service, as a volunteer service and Eagle project.
  • Coordinated project design with multiple government agencies, including the county Sheriff Department and the National Park Service.
  • Oversaw a small team of volunteers in the creation of promotional posters and video spots to raise awareness of the platform.

WordPress sites

My blog, 2005

A personal blog for use as a student in college

  • Installed WordPress for use as a personal journal. Tweaked themes to suit.
  • Much traffic to the site comes from music in Buddhism queries, where it is highly ranked.

Jesusita Fire, 2009

A central clearinghouse of emergency information during the major evacuation of downtown Santa Barbara

  • Observed major problems with websites of both county government and local news providers during a period where timely information was critical to the community. Installed WordPress on an easy-to-remember URL and began compiling information from many sources.
  • Monitored unfolding events and responded to emails regarding questions during the largest evacuation in the county’s history.
  • Began creation of a tool to automate aspects of information retrieval.

Other sites

sbMet, 2009

A public online aggregator in grid format powered by local publishers’ shortfeeds. Created with SimplePie’s NewsBlocks.

NewsOffThePress, 2008

A public online aggregator in fire-hose format, following local news feeds. Created with Gregarius.

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